Privacy policy

SG Philippo Art (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect when you use our website, why we collect it, how long we keep it, and what rights you have under applicable data protection law, including the General Data Protection Regulation (GDPR).

By using this website, creating an account, placing an order inquiry, subscribing to our newsletter, or contacting the studio, you acknowledge that you have read this policy.

The data controller responsible for your personal data is SG Philippo Art. For any privacy-related request, contact us at contact@sgphilippoart.com.

We primarily serve collectors in Belgique · Luxembourg / EUR . If you are located in the European Economic Area, UK, or Switzerland, GDPR-style rights described below apply to you.

We may collect the following categories of personal data depending on how you interact with the site:

• Identity and contact details: name, email address, phone number, billing and shipping address.
• Account data: login credentials (stored in hashed form), account preferences, and saved shipping details.
• Order and inquiry data: artworks requested, cart contents, order numbers, order status, and correspondence about availability, shipping, and payment.
• Communication data: messages sent through contact or commission forms, and newsletter subscription preferences.
• Technical data: IP address, browser type, device information, and basic server logs used for security and troubleshooting.
• Cookie data: language preference, cart session, authentication session, and cookie consent choice. See our Cookie Policy for details.

We use personal data only where we have a lawful basis to do so. This includes:

• Processing order inquiries and fulfilling purchases you request.
• Managing your account and wishlist.
• Responding to contact, commission, and support requests.
• Sending studio updates and newsletters where you have opted in.
• Improving website performance, security, and user experience.
• Complying with legal, tax, and accounting obligations.

Under the GDPR, we rely on one or more of the following legal bases:

• Contract: to process your order inquiry and deliver the artworks or services you request.
• Consent: for newsletter emails and non-essential cookies where required.
• Legitimate interests: to operate and secure the website, prevent fraud, and improve our services in a way that does not override your rights.
• Legal obligation: where we must retain records for tax, accounting, or regulatory purposes.

We do not sell your personal data. We may share limited information with trusted service providers who help us operate the website and studio, such as hosting providers, email delivery services, and shipping carriers. These providers may only use your data to perform services on our behalf.

If online card payments are introduced in future, payment processors will handle payment data under their own privacy policies. We do not store full card numbers on our servers.

We may disclose information if required by law, court order, or to protect the rights, property, or safety of the studio, our customers, or others.

We retain personal data only for as long as necessary for the purposes described in this policy.

• Account data is kept while your account remains active and for a reasonable period afterwards.
• Order records are retained for the period required by applicable commercial and tax law.
• Newsletter data is kept until you unsubscribe.
• Server logs and security records are kept for a limited period unless needed for an investigation.

Some of our service providers may process data outside your country of residence. Where this occurs, we take appropriate safeguards such as standard contractual clauses or equivalent protections required by applicable law.

Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain processing, withdraw consent, request data portability, or lodge a complaint with your local data protection authority.

To exercise these rights, email contact@sgphilippoart.com. We may need to verify your identity before responding.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. No method of transmission over the internet is completely secure, but we work to safeguard your information using industry-standard practices.

Our website is not directed at children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Material changes may also be communicated by email or a notice on the website where appropriate.

For questions about this privacy policy or your personal data, contact SG Philippo Art at contact@sgphilippoart.com.